General Resources

Following are links to local/state/national dispute resolution organizations and suggested literature if you would like to learn more about mediation and alternative dispute resolution.

Organizations and Associations



Articles & Stories



  • Baruck Bush, R.A. and Folger, J.P. (2005). The promise of Mediation: The transformative approach to conflict (2nd edition). San Francisco: Josey Bass.
  • Fisher, R., Patton B.M., and Ury, W.L. (1991). Getting to yes: Negotiating agreement without giving in. New York : Penguin.
  • Goodman, A.H. (2004). Basic skills for the new mediator (2nd edition). Rockville, MD: Solomon Publications.