Albany & Rensselaer Counties
10 N. Russell Rd, 2nd Floor
Albany, NY 12206
Schenectady County
1473 Erie Boulevard, Suite 302
Schenectady, NY 12305
Saratoga, Warren & Washington Counties
480 Broadway, LL-32
Saratoga Springs, NY 12866



Mediation Matters & COVID-19: Frequently Asked Questions


Is Mediation Matters still offering services?

Yes!  Even though we are not currently in Mediation Matters office space, staff and professionally trained volunteers are working remotely.  Services that are normally conducted in person are now being offered remotely.

How do I request and/or obtain services?

You may request services through our…

Mediation Matters Maintains Services Virtually

Mediation Matters, a multi-faceted organization with the mission to provide skills and processes to help people handle conflict in a constructive way, may have their offices closed, but staff and volunteers are operating at full strength to maintain services virtually.

Restrictions on public gatherings and limited community services not only escalates the potential for conflicts but also can…

Listen to Sarah Rudgers-Tysz on “Upstate Issues with WGY’s Diane Donato”

Mediation Matters’ Executive Director, Sarah Rudgers-Tysz, was recently interviewed for Upstate Issues with WGY’s Diane Donato.

Everyone has conflict at some point in their lives and sometimes those conflicts can escalate causing rifts in families, poor relationships between co-workers and neighbors, even violence in the community or workplace.
Mediation Matters has been helping people in t…

Fall 2015 Newsletter

Fall Newsletter Back 9-22-15 Fall Newsletter Front…

Mediation Matters – Annual Appeal

Mediation 101

Advocacy Matters – Round 2

We would like to thank all of our supporters for the great strides we’ve made together helping our legislators and the Governor’s office see the value of Community Dispute Resolution Centers!

With budget negotiations still in full swing, there is still more we can ensure a $1 million legislative add in 2015’s fiscal year.

Here are the three-step instructions we have heard could make a…

Mediation Matters Fall 2015 Basic Mediation Training



PDF Form:Mediation Matters Basic Mediation Training Fa…

December Basic Mediation Training Postponed

For all of those interested, the December Basic Mediation Training was has been postponed until the spring. Please stay on the look out for dates and times in the early spring! Information can be found here or on our social media…

November 2014 Quarterly Newsletter – PDF

We’ve had some requests for PDF versions of the newsletter. You can download them by clicking on the links below!

MM November Newsletter – Front

MM November Newsletter -…

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