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MEDIATION is a voluntary, private and confidential process in which a trained, impartial and neutral person helps others negotiate a dispute and develop their own mutually acceptable solutions.

MEDIATION MATTERS is a not-for-profit organization of skilled volunteers and professionals dedicated to collaborative decision-making and to the constructive management and resolution of conflict.

MEDIATION MATTERS has provided mediation, arbitration, facilitation and related services to the residents of Albany and Rensselaer Counties since 1979. Mediation Matters acquired a contract to administer mediation services for Saratoga, Warren and Washington Counties in February 2005.

For ease of presentation, we have divided our services into seven primary categories, with links to more detailed descriptions:

COMMUNITY MATTERS - such matters as conflicts involving friends, neighbors, consumers and merchants, and more



FAMILY MATTERS - such matters as divorce, parenting issues, relationships between parents and children, and more



COLLABORATIVE MATTERS - multi-party mediation, facilitation and training concerning public policy and organizational issues



SCHOOL MATTERS - peer mediation training, conflict management curricula and workshops



OTHER MATTERS - arbitration and specialized mediation programs



CASA - Court Appointed Special Assistants are specially trained community volunteers assigned as neutral parties by the Albany County Family Court Judges to advocate for the best interests of abused and neglected children in Family Court proceedings.



CHILD PERMANENCY MEDIATION - provides an avenue for the individuals involved in a child’s life to resolve conflicts among themselves so that they’re able to focus on the best interests and safety needs of the child.


Daytime or evening mediation sessions are available.

ALBANY COUNTY
518.446.0356
10 Russel Road, 2nd Flr
Albany, NY 12206
(near WestGate Plaza)
RENSSELAER COUNTY
518.687.0056
258 Broadway (3rd floor)
Troy, NY 12180
(corner of Third Street)
SARATOGA, WARREN & WASHINGTON COUNTIES
518.584.6361
480 Broadway, LL-32
Saratoga Springs, NY 12866
Primary funding from United Way and the NYS Unified Court System.
 
 
 
 
Mediation Matters Albany County : 10 Russell Road, 2nd Floor : Albany, NY 12206 : 518.446-0356 Rensselaer County : 258 Broadway, 3rd Floor : Troy, NY 12180 : 518.687.0056 Saratoga, Warren & Washington Counties : 480 Broadway, LL-32 : Saratoga Springs, NY 12866 : 518.584.6361