Saratoga, Warren & Washington Counties
480 Broadway, LL-32
Saratoga Springs, NY 12866
Albany & Rensselaer Counties
10 N. Russell Road, 2nd Floor
Albany, NY 12206
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Mediation Matters: About Us

Mediation Matters is a multi-faceted organization of volunteers and professionals dedicated to the management and resolution of conflict.

Most services are provided by our diverse pool of volunteer mediators who complete a minimum of 30 hours of basic mediation training, fulfill the requirements outlined in our apprenticeship process, and participate in continuing education related to mediation. Many mediators have also completed additional trainings which provide them with the skills necessary to mediate specialized cases.

Funding for our services comes from the United Way, The New York State Unified Court System, and other sources. This funding allows us to provide our services at no or low cost to participants.

We are part of the Community Dispute Resolution Centers Program that provides services throughout the state. We are also members of the New York State Dispute Resolution Association (NYSDRA), the National Association of Community Mediators, and the Association for Conflict Resolution.

Mediation Matters History Timeline

  • 1979 - The Religious Society of Friends was instrumental in the training of volunteer mediators and in the creation of two pilot projects in Albany and Rensselaer Counties. The Rensselaer County program developed under the auspices of Troy Area United Ministries, while the Albany program remained independent.
  • 1981 - The New York Legislature created the Community Dispute Resolution Centers Program as a three year pilot project as part of the Unified Court System.
  • 1984 - Legislation is passed establishing standards for the delivery of mediation services in New York State and providing funding for the community dispute resolution centers.
  • 2001 - Albany & Rensselaer County mediation programs are combined under one administration.
  • 2005 - Saratoga, Warren, & Washington Counties are added to the Mediation Matters umbrella of counties.

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23 Sep 2013
Fundraising Dinner
Please join us in celebration of Mediation Matters and the promise of Community Dispute Resolution: More Peaceful Communities Date: October 8, 2013 Time: 6pm-9pm Where: Albany Yacht Club (75 Broadway, Rensselaer, NY) Tickets $75 RSVP by October 1 Cocktails: 6pm Buffet Dinner: 7pm Catered by Jackie Baldwin Cash Bar Board of Directors Patricia Beeler Mathew Johnson Mark Bauer Robert Reilly Jo Ann O’Neill Tom Grant Louis Miller Executive Director: Sarah Rudgers-Tysz

17 Jul 2013
Fall 2013 Basic Mediation Training
**ATTN: THIS TRAINING CLASS IS FULL!! If you would like to be added to a contact list for our next training, please email or call Arielle (, 518-584-6361, or Bob (, 518-446-0356. Thank you for your interest!** FOUR DAY BASIC MEDIATION TRAINING Friday and Saturday, September 27 and 28, 2013 Friday and Saturday, October [...]

24 Apr 2013
Annual Report 2012
Annual Report 2012 Introduction Mediation Matters transforms relationships.  Whether it is parents finding a way to parent separately and supporting their children throughout; parents and teens navigating challenging relationships and finding common goals; tenants maintaining housing through working out issues with their [...]

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